Aloft Playa Del Carmen | Family Pool & Kids Pool

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Aloft By Marriott Playa Del Carmen Hotel Amenities photo

Aloft By Marriott Playa Del Carmen Hotel Exterior photo

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Key details

About the Hotel

Calle 34 Norte Manzana 100 Lote 3, 10/34 Midtown Shops, Playa del Carmen, 77536

Near the beach

Great

8.6

8.7

/10

3.8

Loved by Aloft By Marriott Playa Del Carmen guests

Modern rooms

Rooftop pool

Clean grounds

Friendly staff

Delicious breakfast

Convenient location

"Great rooftop, nice view, lots of beds and great pool!"

Florine from Netherlands

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"The rooftop pool area, which also had a cute bar, was absolutely stunning!"

GuyaneseMadness from United States

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"Close to everything, shopping , restaurants and grocery store right out the front door."

Marty Russ

4-star hotel in Playa del Carmen with rooftop pools and a grocery store below

Roof Pools & Entertainment

The hotel offers two rooftop infinity pools, one with music and ocean views and the other a quiet pool facing the sports field. A pool bar serves drinks and snacks on site. Evening entertainment includes live music, live sport events, and temporary art galleries on certain days.

Dining & Breakfast

The on-site restaurant serves breakfast buffet with continental, American, and buffet options, plus made-to-order eggs. Dinner is available in the restaurant, while a coffee house and snack bar operate in the lobby. The hotel also has a wine and champagne menu and can arrange packed lunches for day trips.

Rooms & Suites

Each air-conditioned room has a flat-screen TV, safety deposit box, and private bathroom with a walk-in shower. Some rooms include a balcony with city or stadium views, a kitchenette, a sofa, and a fridge. Rooms are soundproofed and provide free WiFi.

Location & Ground Transport

The hotel sits one block from 5th Avenue and less than 1 km from Playa del Carmen Beach. A Super Chedraui grocery store is located on the ground floor of the building. The ADO International Bus Station is within walking distance, and Cozumel International Airport is 36 km away.

Pet & Family Services

Pets are allowed with potential fees for larger animals. The hotel provides a children's pool, board games and puzzles, and family rooms that sleep up to four guests. Daily housekeeping, luggage storage, and a 24-hour front desk with English and Spanish assistance are available.

Highlights

Pools: Two rooftop infinity pools with pool bar

Dining: Breakfast buffet, dinner, coffee house, snack bar

Rooms: Soundproofed rooms with balconies and kitchenettes

Services: Pet-friendly, 24-hour front desk, luggage storage

Location: 1 block from 5th Avenue, grocery store on site

Entertainment: Live music, live sport events, art galleries

“Aloft Playa Del Carmen strikes me as a modern hotel still finding its footing despite a prime location. I noted its contemporary design and rooftop, yet some reports mention ongoing construction and inconsistent service that, in my view, need addressing to match the hotel's ambitious style. Once resolved, this could be a compelling option.”

Grace WhitmanContent & Editorial Director at Familyhotels

Location: Perfect

9.3/10Review score

View our interactive map

Highlights from guests

DiningFoodie Heaven

The restaurant was surprisingly good. There's a gourmet supermarket downstairs with unique food stations. Breakfast offers Mexican options.

Isabelle from France

Review on

Spa & LeisurePoolside Paradise

The rooftop boasts two pools! One is smaller and private. Enjoy the city and ocean views from the bar.

Kenji from Japan

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Sports & FitnessActive Escape

There is a gym and a running track is located next to the hotel. Perfect for vacationing and fitness!

Rajesh from India

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Room FeaturesStylish Comfort

The rooms are modern and spacious. Some include a cute patio, and others have a balcony for enjoying the views.

Mei from China

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Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included

Breezy Guest room 2 Queen Balcony
2 persons
39 sq. feet
2 King Size Beds
Air conditioning
Balcony
room details
Breezy Guest room 1 King Balcony
2 persons
39 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Aloft Guest room 2 Queen
2 persons
34 sq. feet
2 King Size Beds
Air conditioning
Coffee machine
room details

Show all rooms

Availability and pricing for your selected dates

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August 2026 - August 2027

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Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

Facilities: Great

8.9/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Billiard tables

Services

Paid shuttle service
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

Restaurant
Poolside snack bar
Snack bar
Packed lunches

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Board games
Children's menu
Children's pool

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Infinity pool
Sun loungers
Live entertainment

Room features

Air conditioning
Soundproofed rooms
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Aloft By Marriott Playa Del Carmen Location

Calle 34 Norte Manzana 100 Lote 3, 10/34 Midtown Shops, Playa del Carmen, 77536

Explore Playa del Carmen

Explore Playa Del Carmen

Quinta Avenida

14 minutes' walk

A vibrant shopping and dining street famous for its lively atmosphere, boutiques, and street performers.

3D Museum of Wonders

15 minutes' walk

An immersive museum featuring stunning 3D art, perfect for unique photo opportunities and fun interactive exhibits.

Nuestra Senora del Carmen Catholic Church

13 minutes' walk

A beautiful church known for its stunning architecture and tranquil gardens; a peaceful spot amidst the bustling town.

Los Fundadores Park

20 minutes' walk

A scenic park featuring a waterfront promenade, cultural exhibits, and the iconic Portal Maya sculpture.

Cenote Misterio Maya

5 minutes' drive

A breathtaking cenote offering swimming and snorkeling in stunning natural surroundings; a must-visit for nature enthusiasts.

Yoga Classes at La Cueva del Chango

6 minutes' walk

Relaxing yoga sessions in a serene environment, perfect for unwinding after a day of exploration.

Beach Activities at Mamita's Beach Club

11 minutes' walk

Thrilling water sports, sunbathing, and vibrant beach parties, perfect for families and thrill-seekers alike.

Nikkori Playa

2 minutes' walk

Japanese cuisine with fresh sushi and delicious ramen in a contemporary setting; perfect for a quick bite.

La Bodeguita del Medio

3 minutes' walk

A lively Cuban restaurant offering vibrant music, rustic decor, and classic dishes like ropa vieja.

500 Gramos Grill

3 minutes' walk

A cozy steakhouse known for its excellent grilled meats and extensive wine selection; a meat lover's paradise.

La Cueva del Chango

6 minutes' walk

A charming eatery offering traditional Mexican dishes amid a lush garden setting; reservations recommended.

Coco Bongo

12 minutes' walk

An energetic nightlife spot featuring spectacular shows, music, and a lively atmosphere suitable for a thrilling night out.

Kool Beach Club

9 minutes' walk

A trendy beach club offering live DJs, beachside lounging, and refreshing cocktails; great for all ages.

Galeria Lamanai

10 minutes' walk

An art gallery showcasing local artists, with art shows and workshops that engage visitors in the creative process.

Tips on navigating the city

City Centre
Playa del Carmen 11 min · 3000 ft
Airports
Aeropuerto de Playa del Carmen (PCM) 28 min · 1.4 mi
Cozumel (CZM) 53 min · 21.7 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Public parking is possible on site at true.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

A full breakfast is served at the price of US$13 per person per day.

Pets

Pets are allowed on request.

Number of floors:

Number of rooms:

167

Former name

aloft playa del carmen, a marriott hotel

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.

Review summary

Based on recent reviews

Aloft Playa Del Carmen is frequently praised for its clean, spacious rooms, especially the suites which offer comfy beds, and some include a kitchenette. Its location is ideal, being just a block from 5th Avenue and close to both the beach and a grocery store. Guests consistently enjoy the rooftop pool, with some mentioning the gym being smaller than expected. Overall, the hotel provides a modern and well-managed experience, with many considering it great value.

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Review score

Based on 1238 verified reviews

8.6 /10

Great

88 %

Recommend

Location

9.3/10

Comfort

9.1/10

Paid Wi-Fi

6.2/10

Breakfast

7.1/10

Pros

Excellent food

Comfortable beds

Helpful staff

Cons

Poor room cleaning

Andrew from United States

Single

Breezy Guest room 1 King Balcony

4 nights in November 2025

Reviewed: January 22, 2026

9/10

breezy balcony safe parking

The room had a breezy balcony. It added to the experience. free, safe parking was available in the basement. It made coming and going very easy.

the gym, although available, was slightly smaller than i anticipated.

0 Helpful

grayson from united kingdom

Single

breezy guest room 1 king balcony

4 nights in November 2025

Reviewed: December 16, 2025

9.3/10

fantastic stay!!!

comfy bed breezy balcony extraordinary behaviour safe parking

amal managed check-in and check-out efficiently. the room was a good size, with a very comfy bed. the balcony was breezy. the staff displayed extraordinarily good behaviour. i found free and safe parking in the basement.

the bathroom sliding door, while functional, was a little annoying for me.

Location

9/10

This hotel has a great location a short distance from fifth avenue. It is also a quick car ride to the main highway. a grocery store downstairs offers extra convenience. the area safety was good to walk around.

Dining

10/10

I enjoyed the breakfast. It had many choices. the rooftop bar provided excellent service, especially thanks to brian. the food was AMAZING!!! more specifically the variety and quality of the options was superb.

Rooms

9/10

The room had excellent cleanliness and a modern design. the wifi was perfect. I took many work video calls on it without issue. the shower, bathroom, and bed were clean and great, felt quite upscale.

0 Helpful

Victoria from United Kingdom

Family with children

Breezy Guest room 1 King Balcony

4 nights in November 2025

Reviewed: December 03, 2025

8.8/10

rooftop retreat

roof pools great view cardio machines efficient service

I loved the roof pools. They provided a great way to enjoy views. i was close to fifth avenue, a place full of nightlife and restaurants. the gym is clean and spacious. It includes cardio machines, an adjustable bench, a leg press, and dumbbells. the room service seemed efficient and quick.

New doesn't mean good. The staircase to the emergency doors ares screwed shut?! also, music on the pool deck is awfully laud when everyone trying to sleep. It also plays commercials.

Service

9/10

staff exhibited extraordinary good behaviour and were amicable. a person at the front desk made a nice impression. Dino, at the front desk, was especially helpful at check-in.

Facilities

9/10

the hotel offers brand new modern facilities for the guests. free and safe parking is available in the basement. the rooftop pool offers glimmering blue water and city views at night.

Rooms

9/10

rooms have good size with nice seating and tables. they feature large windows and a balcony with a city view. a fridge is also in the room for storing beverages.

Dining

8/10

breakfast was very good with a good variety of options. the breakfast buffet is served each morning. there are many different activity options to select.

0 Helpful

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FAQs

About Aloft By Marriott Playa Del Carmen

Which landmarks are closest to the Aloft By Marriott Playa Del Carmen Hotel?

Quinta Alegria Shopping Mall is one of the top-rated landmarks (9/10) placed within a 9-minute walk from the Aloft By Marriott Playa Del Carmen Hotel.

What is the closest airport to Aloft By Marriott Playa Del Carmen Hotel?

Aeropuerto de Playa del Carmen airport is located within a 5-minute drive (5 km) from Aloft By Marriott Playa Del Carmen Hotel.

Can we park our car at the 4-star Aloft By Marriott Playa Del Carmen Hotel?

Guests of the 4-star Aloft By Marriott Playa Del Carmen Hotel can take advantage of a charging station for electric vehicles.

At what time can I check-in at the Playa del Carmen hotel?

At the Playa del Carmen hotel, you can check in from 15:00 till 23:59.

What payment methods are available in the 4-star Aloft By Marriott Playa Del Carmen Hotel?

At the 4-star Aloft By Marriott Playa Del Carmen Hotel, guests can pay using Visa, Mastercard, and American Express as well as other payment methods.

What kinds of rooms does the Aloft By Marriott Playa Del Carmen Hotel offer?

The Aloft By Marriott Playa Del Carmen Hotel offers such room types as King Room, Loft Room, and Queen Room.

Is the hotel equipped with amenities for persons with disabilities?

Yes, the hotel provides wheelchair access, accessible bathrooms, and rooms with accessible facilities to improve the experience for the guests with special needs.

Does the Aloft By Marriott Playa Del Carmen Hotel offer rental services?

Guests will be able to rent cars directly from the Aloft By Marriott Playa Del Carmen Hotel.

Which facilities are provided in the 4-star Aloft By Marriott Playa Del Carmen Hotel?

Top locations of the 4-star Aloft By Marriott Playa Del Carmen Hotel include a restaurant and a luggage room, whereas guests' safety will be ensured with 24-hour security service and luggage storage.

Do you have a pool at the hotel?

Yes, the hotel features a rooftop pool.